The below quiz contains various questions related to psychology concepts essential for healthcare professionals preparing for the NHA CCMA exam. Topics include basic psychological theories, human behavior, stages of growth and development, and the influence of culture and environment on mental health. This quiz also covers effective communication techniques, recognizing signs of mental health disorders, and strategies for supporting patients with emotional and psychological needs. You’ll be tested on your understanding of defense mechanisms, stress management, and the role of the medical assistant in promoting patient well-being. Designed to reinforce key psychological principles in clinical practice, this quiz will help strengthen your readiness for NHA certification and enhance your ability to deliver compassionate, patient-centered care.
Psychology Quiz for NHA CCMA Preparation
Psychology
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Psychology Quiz
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Question 1 of 10
1. Question
A patient is experiencing feelings of anger and resentment towards a family member, but insists that they have no negative feelings towards them when discussing the situation with their healthcare provider. Which of the following defense mechanisms is the patient most likely using in this scenario?
Correct
“Denial” is correct because the patient is refusing to acknowledge their true feelings of anger, which is the key feature of denial as a defense mechanism.
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“Denial” is correct because the patient is refusing to acknowledge their true feelings of anger, which is the key feature of denial as a defense mechanism.
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Question 2 of 10
2. Question
A disabled patient with nerve damage has just walked into the clinic and is experiencing difficulty navigating the environment. How should the medical assistant approach this situation in order to provide compassionate, individualized care?
Correct
Asking the patient how they prefer assistance respects their independence and ensures care is personalized, aligning perfectly with compassionate, patient-centered care principles.
Incorrect
Asking the patient how they prefer assistance respects their independence and ensures care is personalized, aligning perfectly with compassionate, patient-centered care principles.
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Question 3 of 10
3. Question
Which of the following stages in Erikson’s psychosocial theory involves the development of a sense of self and the ability to form meaningful relationships with others?
Correct
Identity vs. Role Confusion” is correct because this stage focuses on developing a clear sense of self and forming meaningful relationships, which aligns perfectly with Erikson’s description of adolescence and young adulthood.
Incorrect
Identity vs. Role Confusion” is correct because this stage focuses on developing a clear sense of self and forming meaningful relationships, which aligns perfectly with Erikson’s description of adolescence and young adulthood.
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Question 4 of 10
4. Question
A patient frequently becomes angry and aggressive towards their spouse, but blames their spouse’s behavior for their own outbursts. Which of the following defense mechanisms is the patient most likely using in this scenario?
Correct
“Projection” is correct because it involves attributing your own unacceptable feelings or behaviors to someone else, which explains why the patient blames their spouse for their own anger.
Incorrect
“Projection” is correct because it involves attributing your own unacceptable feelings or behaviors to someone else, which explains why the patient blames their spouse for their own anger.
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Question 5 of 10
5. Question
A patient reports that she is stressed from work. When taking vital signs, the medical assistant should expect:
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Question 6 of 10
6. Question
An elderly patient is struggling with physical limitations and the loss of loved ones. Which of the following is the patient likely facing as a developmental task?
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Question 7 of 10
7. Question
A patient is being administered the Mini-Mental State Exam (MMSE) as part of a cognitive assessment. Which of the following tasks is NOT part of the MMSE?
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Question 8 of 10
8. Question
Which of the following signs or symptoms may suggest to the CCMA that a patient needs a mental status evaluation?
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Question 9 of 10
9. Question
A patient is struggling with a significant life change, such as the loss of a job or the end of a relationship. Which of the following is the patient likely facing as a developmental crisis?
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Incorrect
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Question 10 of 10
10. Question
A patient is being administered the Mini-Mental State Exam (MMSE) as part of a cognitive assessment. Which of the following tasks is used to assess the patient’s ability to form and understand language?
Correct
Incorrect
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